Why We Don't Give Quotes Over The Phone

Oct 23, 2023

Why We Don't Give Quotes Over The Phone 

Customers often call GTA Coatings & Paint Correction asking for a price estimate for paint correction and wet sanding services over the phone. Although we understand the need for convenience, we do not provide pricing information over the phone for these specific services. There are several reasons for this policy, which we would be happy to explain in person

1. Every Vehicle is Unique

When it comes to paint correction and wet sanding, every vehicle is unique in terms of the condition of its paintwork. Factors such as the age of the car, previous maintenance, and exposure to environmental elements can greatly impact the level of work required. Without physically inspecting the vehicle, it is impossible to accurately assess the extent of the damage and provide an accurate price.

paint correction

2. Quality Assessment is Essential

Paint correction and wet sanding require a thorough assessment of the vehicle's paintwork to determine the appropriate course of action. This involves examining the paint for scratches, swirl marks, oxidation, and other imperfections. Only by visually inspecting the car can we provide an accurate evaluation and recommend the necessary steps to achieve the desired results.

wet sanding

3. Customized Solutions

Each paint correction and wet sanding project requires a customized approach based on the specific needs of the vehicle. By evaluating the paintwork in person, our experienced technicians can tailor the process to address the unique challenges presented by each car. This allows us to provide a more accurate estimate and ensures that the customer receives the best possible outcome.

customized solutions

4. Additional Services and Options

During an in-person evaluation, we can discuss additional services and options that may be beneficial for the customer's vehicle. For example, if the paintwork is in poor condition, we may recommend a multi-step paint correction process or the application of a ceramic coating for long-lasting protection. These recommendations cannot be accurately made over the phone without seeing the car firsthand.

additional services

5. Transparent Pricing

By not providing a price over the phone, we ensure transparency in our pricing. We believe in providing our customers with accurate and fair estimates based on the actual condition of their vehicles. This way, there are no surprises or hidden costs when they bring their car in for the service.

transparent pricing

6. Personalized Customer Experience

At GTA Coatings & Paint Correction, we prioritize delivering a personalized customer experience. By inviting customers to let us come by in person for an evaluation, we can engage in face-to-face conversations, answer any questions they may have, and provide recommendations based on their specific needs and budget. This level of interaction allows us to build trust and ensure customer satisfaction.

customer experience

Obtaining a price estimate over the phone for paint correction and wet sanding projects might seem convenient, but we believe that an in-person evaluation is essential to provide accurate pricing and personalized recommendations. By visiting us in person, you can expect transparent pricing, customized solutions, and a superior level of service. Our goal is to build lasting relationships with our clients. So, if you are looking to transform your vehicle's paintwork, contact us today to schedule an appointment. We'd be glad to assist you!